eCommerce Fulfilment

One stop shop eCommerce service solutions

Our integrated e-fulfilment solutions offer online businesses a complete one-stop-shop fulfilment service, including the receipt and storage of goods, through to picking and packing and delivery management of online orders.

Experience you can rely on

We have experience in business to consumer (B2C), wholesale and retail markets and are specialists in supporting customers of all sizes, from start-ups to larger enterprises, with their innovative business strategies and growth objectives.

Every fulfilment solution we produce is designed to maximise storage occupancy, optimise picking flows, allowing for scale-ability of the operation and the constant achievement of client service levels and cost efficiency. This flexible approach means we are very successful in supporting customers of all sizes with their innovative business strategies and growth objectives.

Improve your customer satisfaction

Our fulfilment solutions are tailored to meet the exact requirements of our clients, thereby enabling you to deliver superior levels of service to your customers in increasingly competitive and growing markets

Service features

  • Pick, pack & despatch services
  • Inventory management control 
  • Returns processing
  • Quality checks
  • Dedicated account management
  • KPI reporting
  • Full IT integration
  • Freight management (road, sea & air services)
  • Value added services

UK Fulfilment Centre

Our facility offers palletised storage racking and dedicated areas for fulfilment operations.

  • Total warehouse floor area of 84,000 sq ft
  • Circa mezzanine area of 72,000 sq ft across 4 floors
  • Secure gated and palisade fenced site.
  • Electronic operated entry gate
  • CCTV coverage and monitoring internally and externally
  • Modern alarm system, incorporating sensors throughout the facility

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Pick & Pack services

We recognise the importance of ensuring our pick and pack processes are managed and controlled in a way that gives you the confidence that your customers will get what they ordered.

Due to the effectiveness of our quality checking process Delamode guarantees that all customer orders are delivered in correct and pristine condition.

On the rare occasion that a defected product is received by a customer we promise to refund the cost value of the product, including the incurred shipping costs.

  • Bespoke fulfilment layout designed to optimise picking process
  • Fulfilment process fully mapped out on stock management system to achieve picking efficiency 
  • 100% quality checks 
  • Pick & pack of individual items to bulk deliveries
  • Product re-work and pre-retail merchandising
  • Returns & refusal management service

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High quality product presentation

We pick and pack individual customer orders ready for courier despatch, inserting leaflets, samples and paperwork as required.

  • Labelling
  • Re-packaging
  • Kitting
  • Product assembly
  • Product photography preparation

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Despatch Management 

Not matter what your delivery profile and requirements are, from small postal quantities to full loads, we have it covered. 

  • Comprehensive European and National distribution network
  • Daily parcel, courier and pallet services
  • Specialist hanging and boxed garment distribution
  • Express/urgent shipments by van, truck and trailer
  • Late cut off and collection times

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Multi-channel System integration

  • Real time inventory information visibility
  • Order status and returns details
  • Tailored KPI and report dashboard
  • Access to courier order tracking and reference numbers
  • Intelligent pick, pack and return rules capabilities

Find out more

Don't wait, contact us today to discuss your fulfilment requirements and options

Contact us

Delamode PLC – (UK Head Office)

700 Avenue West, Skyline 120
Great Notley, Braintree
Essex, CM77 7AA

Tel: +44 (0) 1376 333000

Email: info.uk@delamode-group.com 

Contact us today

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