Scalable ecommerce fulfilment solutions to support online businesses
Delamode’s integrated ecommerce fulfilment solutions offer online businesses a complete one-stop-shop e-fulfilment service, including system integration, through to picking and packing and delivery arrangements for all their online orders. Via our courier, pallet, parcel and international networks we can ensure the most suitable cost effective distribution approach is utilised.
Delivering ultimate customer satisfaction
Delamode’s goal is to create a uniform brand experience for your customers, make ordering processes as simple as possible, foster customer loyalty and maximise sales potentials.
Our fulfilment solutions are tailored to meet the exact requirements of our customers, thereby enabling you to deliver superior levels of customer service in increasingly competitive markets. You can rely on Delamode to know exactly what needs to be done to successfully run your online presence. Our flexible approach means we are very successful in supporting customers of all sizes with their innovative business strategies and growth objectives.
We have vast experience of dealing with a range of products types and sizes, including cosmetics, home furnishings, healthcare, toys, printing equipment, books, furniture and fashion garments, to just highlight a few.
High quality product presentation!
We pick and pack individual customer orders ready for courier despatch, inserting leaflets, samples and paperwork as required. Combined with our co-packing services we also fulfil gift boxes and bespoke customer requirements, such as gift wrapping and promotional packaging.
In collaboration with the customer we will agree a service level agreement (SLA) which sets out joint responsibilities to ensure the partnership works successfully. The SLA will be supported by the creation and monitoring of KPI’s that reflect performance, customer service and efficiency.
Service guaranteed, or your money back
Due to the effectiveness of our quality checking process Delamode guarantees that all customer orders are delivered in correct and pristine condition.
On the rare occasion that a defected product is received by a customer we promise to refund the cost value of the product, including the incurred shipping costs.
Warehousing & Fulfilment Expertise
- Bespoke fulfilment layout designed to optimise picking process
- Fulfilment process fully mapped out on stock management system to achieve picking efficiency
- 100% quality checks
- Pick & pack of individual items to bulk deliveries
- High quality product presentation
- Product re-work and pre-retail merchandising
- Returns & refusal management service
- Fast & efficient small parts/product picking lines
- Despatch management
- KPI reporting as required for your business
- Online stock control and inventory management
National and International Distribution Coverage
- Comprehensive European and National distribution network
- Daily parcel, courier and pallet services
- Specialist hanging and boxed garment distribution
- Express/urgent shipments by van, truck and trailer
- Online track and trace visibility tool
- Late cut off and collection times