About us

 

Freight & Logistics Management Specialists 

Delamode, part of the Xpediator Plc Group, is a dynamic freight and logistics management provider, delivering supply chain improvements and logistics spend efficiencies for our customers.

Established for over 30 years, Delamode is renowned for delivering high quality and cost effective road transport services between the UK and Europe, as well as international air and ocean freight services.

We can manage the delivery of your freight safely, securely and on time anywhere in Europe, whether it be for a single pallet, or multiply full loads.

From small shipments to large loads, we add value to your supply chain with intelligent, reliable and flexible solutions – all support by unrivalled personable customer care.


eCommerce Fulfilment Specialists

Delamode provides fully integrated logistics and fulfilment solutions for the B2B, fashion and e-commerce sectors. 

Delamode’s fulfilment services, which operate from our 84,000 sq ft facility in Essex, encompassing over 72,000 sq ft of mezzanine areas, range from customary pick and pack accounts, through to complex and fully integrated e-commerce fulfilment operations.

Delamode helps retailers of all sizes to support growth, launch products online and provide a consistently high quality experience to their customers. Our fulfilment solutions are designed to be flexible and are tailored to meet the exact demands of our customers, regardless of size.

We pick and pack individual customer orders ready for courier despatch, inserting leaflets, samples and paperwork as required. Combined with our co-packing services we can also fulfil gift boxes and bespoke customer requirements such as gift wrapping and promotional packaging. We work with preferred couriers to ensure that the final delivery to the customer is an easy and consistent experience.


What makes us different 

We deliver an exceptional client experience through our deep supply chain expertise, effective technology platforms, and domestic and European reaching freight network. From retailers to manufacturers to distributors, we serve a wide range of customers that require a high-quality service, delivered at cost effective rates. Whether you need a consolidation service, part or full load solution or fully integrated fulfilment operation, we will help improve the performance of your supply chain and drive down the cost of your logistics spend.


About the Delamode Group

The Group currently employs over 600 people, with country offices in the UK, Bulgaria, Lithuania, Latvia, Estonia, Macedonia, Montenegro, Moldova, Romania and Serbia, operating across a total of 22 sites. This network of offices provides regular and direct freight services connecting these regions with global markets.

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Our team of forward thinking individuals

Delamode, part of the Xpediator Plc Group, is a dynamic provider of freight forwarding and logistics solutions, delivering tailored and customer focused services on a Global scale.

We value exceptional service in every client relationship and take pride in putting the requirements of our customers at the forefront of our approach. 

Established for 30 years
10 European Country offices
Over 10,000 group customers
Over 20 different languages spoken
+600 employees throughout the group
30 years of successful evolution

Delamode was originally established in 1988 and has since grown into a dynamic provider of freight forwarding services and supply chain management solutions:

2018

Xpediator Plc acquiries Import Services Limited 

2018

Xpediator Plc acquires Anglia Forwarding Limited

2018

Delamode Romania and Delamode Baltics offices have been named National Winners in the European Business Awards for Romania and Lithuania respectively. 

2018

Delamode Romania and Delamode Baltics named on European Business Awards ones to watch list for 2018

2017

Delamode acquires PirkAnglijoje.lt

2017

Delamode Baltics opens office in Marijampole

2017

Delamode named European Logistics winners in the British International Freight Association (BIFA) service awards

2016

Delamode Baltics named National Champion in the European Business Awards

2016

Delamode PLc opens Bradford branch

2015

Launch of B2C international delivery service – EshopWedrop

2015

Delamode Baltics named national champion in European Business Awards

2014

Offices opened in Latvia and Macedonia

2013

Delamode Montenegro is formed

2012

CMT service is launched in Romania

2012

Delamode Balkans is formed in Serbia

2012

Delamode opens an office in Estonia

2012

Delamode shortlisted as a finalist in the Global Freight Awards

2012

Delamode named as European Logistics winners at the BIFA 2012 awards

2011

Delamode opens dedicated fashion logistics centre and consolidation facility in the UK

2010

JV with CWT Globelink is signed, providing worldwide sea and air freight services

2010

Delamode Contract Logistics SRL, developed to market leader status in Romania is sold with a  revenue of €40 million

2010

Delamode PLC replaces DHL as the UK partner for the Faxion European Distribution Network

2007

New custom built warehouse at Otopeni opens

2006

Delamode Lithuania is formed

2006

Delamode PLC opens new custom built HQ and warehouse in Essex

2006

Air freight facility is developed at Otopeni

2005

Delamode Moldova is formed

2004

Delamode Romania forms contract logistics division (Delamode Contract Logistics SRL)

2004

Company expands international services to most major EU markets

2004

Delamode Bulgaria is formed

2002

Construction of purpose built HQ & warehouse in Bucharest

1994

Delamode Romania is formed

1988

Delamode PLC is formed in the UK

Our Vision

To provide unrivalled solutions and innovation within a Global market, focusing on outstanding quality and customer care excellence, cutting edge technology and employee development.

Mission Statement

“To provide high quality services that add real value to our customers’ business. We strive to achieve this through developing long-term pro-active relationships, bespoke solutions and excellence of service, first class customer care and responsible commitment to the environment”

 

What sets us apart

Whether you need a consolidation service, part of full load solution, we can help improve supply chain efficiencies and drive down the cost of your logistics spend.

Service excellece
Personable customer care
Increased productivity
Cost savings
Our core values

The Group’s core values define how we treat our clients, how we work with our colleagues, and are a key part of our ongoing success.

Respect

Behaving with Respect means we listen and communicate directly and openly. We value diversity among people, their ideas and their points of view. We are natural partners with our clients, colleagues and other associated stakeholders. And we are at our best as individuals when working as a team.

Teamwork

Our best solutions come from working together with both colleagues and clients. We are committed to working towards common goals based on open and honest communication while showing, empathy and support for each other

Integrity

Demonstrating Integrity means we do what is ethically right. We are true to ourselves and to others. We are transparent, honest and consistent in everything we do. We take pride in our work and act with professionalism at all times and in every situation

Innovation

All employees are empowered and encouraged to positively find ways to continuously improve our processes, services and internal working practices.

Excellence

Embracing Excellence leads us to challenge ourselves to execute flawlessly and to consistently deliver the highest quality of service to our clients. To enable excellence, we seek the best talent and we promote personal and professional development. We aim to consistently exceed our financial goals and the expectations of our clients, our colleagues and our stakeholders.

Responsibility

The responsibility of solving customers’ problems belongs to everyone. We place no limits on employee initiative in serving customers. We must each be trustworthy and accountable to reliably serve the needs of the customer and each other.

Core values

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